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If you purchased tickets from Live Nation or Ticketmaster you an email from Live Nation with refund details. Under Live Nation’s Ticket Refund Plan, you are able to request an immediate refund, or can chose to get a credit of 150% of your ticket purchase. This credit may be used at or for events at The Cynthia Woods Mitchell Pavilion. You will have 30 days to request this special credit. If you do not request this credit within 30 days, your tickets will be refunded automatically.

Tickets purchased through Ticketmaster will automatically be refunded in approximately 30 days. For purchases made in-person at a box office, our box office is currently closed due to the stay at home mandates. Once we are allowed to staff the box office, we will post the hours of operation so you can come to the box office to obtain your refund.