NEW YORK – Peloton Interactive Inc. said Monday it is launching repairs to its Tread machines, recalled earlier this year after injury reports.
The New York-based exercise equipment company determined loosened screws were causing the touchscreens to fall from some of its treadmills that were available in the United Kingdom and Canada.
About 1,000 of the Tread machines had been sold in the United States at the time of the recall, but the company was preparing for a bigger launch that has since been delayed, CNBC reported.
According to an updated statement on the company’s website, Peloton said affected consumers can now schedule appointments for the fix that has been approved by the U.S. Consumer Product Safety Commission and validated by an independent third party.
“Starting in August 2021 we are now ready to install the CPSC-approved repair to ensure that the touchscreen console remains securely attached to the Tread at all times,” the company stated.
>> Related: Child killed in ‘tragic’ accident involving Peloton treadmill, CEO says
Peloton also said the repair is free and consumers who purchased its Tread or Tread+ will be emailed instructions on how to request either a repair or full refund, Fox Business reported.
The company voluntarily recalled its $2,495 Tread and $4,295 Tread+ treadmills in May, after one child died and at least 29 others were injured by the equipment. Specifically, the CPSC had cautioned consumers to stop using the Tread+ if small children or pets were around, after one child died after being pulled under the machine’s belt.
Around 125,000 treadmills were included in the recall, Fox Business reported.
Peloton has since released a software update for its Tread+ machine that adds a lock feature and requires a code be entered to start the belt.
>> Related: Peloton releases software fix for recalled treadmills
